About Hold.bd
Hold.bd is Bangladesh's first online escrow platform for people and businesses. We exist to solve a fundamental problem: how do you trust a stranger in a high-value transaction? From property and vehicles to freelance work and general merchandise, we provide the escrow infrastructure that makes secure, transparent commerce possible for everyone in Bangladesh.
01.
Our Mission
Bangladesh's economy is growing rapidly, but trust remains a barrier in high-value transactions. Property buyers worry about title disputes. Vehicle sellers worry about bounced payments. Freelancers worry about getting paid. Businesses hesitate to work with new partners without guarantees.
Hold.bd bridges this trust gap. Funds are held in segregated trust accounts at Prime Bank PLC under the bank's custodianship until both parties are satisfied, whether it's a ৳10 lakh property deal, a vehicle purchase, or a freelance project. Our goal is to make every BDT transaction as safe and transparent as it should be.
Every taka sits in a segregated trust account at Prime Bank PLC, under the bank's custodianship. It is never commingled with our operating funds.
Funds are released only when both parties confirm the agreed milestone. Nothing leaves escrow on our say-so.
If a deal stalls, structured mediation reviews the evidence. Funds stay held in escrow until the matter is resolved fairly.
02.
Process
Hold.bd is an escrow service backed by Prime Bank PLC. All funds are held under the bank's custodianship in segregated trust accounts. Here is how it works, step by step.
Buyer and seller agree on the transaction terms, amount, and milestones through the Hold.bd platform. Both parties review and accept the conditions before proceeding.
The buyer deposits the agreed amount via Cheque, BEFTN, NPSB, or RTGS to Prime Bank PLC's designated escrow trust account. Funds are held in a segregated account under the bank's custodianship.
The seller delivers goods or services according to the agreed milestones. Both parties can track progress in real-time through their Hold.bd dashboard.
Once the buyer confirms satisfaction with the deliverable, funds are released to the seller. For milestone-based transactions, partial releases happen progressively.
If the buyer and seller cannot agree on whether conditions have been met, either party can raise a formal dispute. Hold.bd provides a structured resolution process: first through direct negotiation, then professional mediation, and finally a binding decision if needed. Throughout the dispute, funds remain safely held in escrow until the matter is resolved fairly.
03.
Trust
Trust is earned, not assumed. Here is what makes Hold.bd a reliable partner for your transactions.
All escrowed funds are held in segregated trust accounts at Prime Bank PLC. Your money is under the bank's custodianship, never commingled with operational funds.
Prime Bank PLC is a scheduled commercial bank regulated by Bangladesh Bank since 1995, with 149+ branches nationwide.
Every user on Hold.bd undergoes identity verification using their National Identity Document (NID) and, for larger transactions, Tax Identification Number (TIN). This ensures you are always transacting with verified, real individuals and businesses, significantly reducing fraud risk.
Hold.bd operates in compliance with Bangladesh Bank regulations, the Money Laundering Prevention Act, and directives from the Bangladesh Financial Intelligence Unit (BFIU). We maintain the highest standards of regulatory compliance to protect our users and the financial system.
04.
Who We Are
Hold.bd is an escrow service backed by Prime Bank PLC. Every transaction is protected by a segregated trust account under Prime Bank's custodianship. Prime Bank PLC is a scheduled commercial bank regulated by Bangladesh Bank since 1995, with 149+ branches nationwide.
The Hold.bd technology platform is built by KaritKarma Limited, a Dhaka-based enterprise software company specialising in cloud-native systems and fintech, with over a decade of operational history since its founding in 2013.
Together, Prime Bank's banking expertise and regulatory standing combined with KaritKarma's technology capabilities deliver a secure, compliant, and modern escrow experience for Bangladesh.
Join Hold.bd and experience the peace of mind that comes with bank-secured escrow. Whether you are buying property, selling a vehicle, closing a freelance deal, or trading merchandise. We have you covered.
